GTV Happy New Year!

Fer flip sake, happy new year!

Har are you?

You are in a hurry....

...waiting in line at a filling station when the person in front of you ACTUALLY DOES want to take the assistant up on her offer of a 'nectar' card.

Have you EVER seen that happen? I was shocked, the assistant was shocked, maybe even the customer himself just involotarily agreed to the question asked a thousand times a day: "Would you like a wee nectar card?".

There was no going back now, not only does this guy accept the nectar (reward point scheme thing, for those of you who may not live in the UK) card, but then asks EXACTLY how it works and could the shop assistant show him what he needs to fill in on the application form?

I have never seen customer service devotion like this girl, who took her customer through ALL of the fine points of what the scheme entailed and how the points are accumulated and where he should AFFIX THE BLOODY POSTAGE STAMP!

Meanwhile, the other tills are closed, there is no other queue, just me, so the other shop assistant did not see the need to open her till and serve me during this 5 minute epic, 'War and Peace' like display of product knowledge. Maybe the second assistant was just standing back and admiring this act of company pride from a distance.

BAH HUMBUG

currently listening to:
"Audiolab", from NY public radio
(avilable on itunes store for free)

Better than Starbucks....

Today's secret Steria Santa, bestowed upon me a 'Grow your own' coffee kit!

When the apocalypse is finally upon us and people are clambering for supplies and food, I'll be one step ahead of the game, as i'll be doing all of that but wired on homemade coffee!

Thank you secret Santa.

Ps, the apocalypse better not happen for 3 years, as this is how long it'll take to get beans!

GTV edinburgh

This is a taste of what a Giants away trip looks like. Hot off the video press, enjoy: